Agency Senior Programme Strategy Manager

British Airways

  • Harmondsworth, Greater London
  • Permanent
  • Full-time
  • 12 days ago
A career without limitsAs the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagueWe know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role: Agency Programme Strategy ManagerWe’re looking for a Senior Programme Strategy Manager-Agency to lead the strategic direction and development of our Agency or Corporate commercial programmes. This role leads the definition, design, and implementation of programme strategy, ensuring British Airways delivers commercially optimised, data driven propositions that drive long term value and transformationWhat you’ll do
  • Define and implement the strategic vision for either Agency or Corporate programmes.
  • Design and deliver transformation plans that drive significant revenue growth.
  • Lead governance and secure alignment with seniors including Directors of Revenue & Sales and the CCO.
  • Build and manage a roadmap for programme development, ensuring commercial optimisation.
  • Lead and coach a high-performing team of 5–10.
  • Embed a data-led approach, ensuring all decisions are driven by quantitative insight.
  • Collaborate with global partners (AA, IB, etc.) to deliver BA-led programmes and influence partner-led initiatives.
  • Develop robust business cases and oversee budget management.
What You’ll Bring
  • Strong commercial focus and a deep understanding of revenue levers, strategy, and transformation.
  • Proven ability to influence and align customers across complex organisations.
  • A passion for turning data into actionable strategy.
  • Resilience, agility, and proactivity to lead change in a fast-moving environment.
Your Experience
  • Extensive experience in programme development and delivery in a commercial or airline context.
  • In-depth knowledge of fare products, revenue management, inventory control, or airline sales.
  • Proficiency with analytical tools (SQL, Excel, SAS).
  • A proven track record of leading teams and driving impactful, data-led transformation.
At British Airways, you’ll not only be shaping the future of our programmes—you’ll be shaping the future of travel itselfWhat we offerWe believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

British Airways