ER Advisor
- London
- £34,000 per year
- Permanent
- Full-time
Location: UK (Fully Remote)We're looking for 2 proactive Employee Relations (ER) Advisors to provide first-line HR support to leaders across the business. You'll deliver practical advice, coaching, and guidance on ER and HR matters, helping managers handle issues effectively while fostering positive workplace relationships.Key Responsibilities
- Act as the first point of contact for ER & HR queries via phone and email.
- Provide advice and coaching on ER topics such as performance, absence, probation, disciplinary matters, and flexible working.
- Support managers to independently resolve HR issues using policies, toolkits, and guidance.
- Maintain and update HR policies, procedures, and process flows in line with UK employment law.
- Track cases, provide insights, and support reporting on absence and ER metrics.
- Collaborate with HR colleagues and leadership to support change initiatives and strategic objectives.
- Escalate complex matters to Senior HR or ER Specialists as required.
- CIPD Level 5 qualified (or working towards) with proven ER advisory experience.
- Strong knowledge of UK employment law; NI legislation knowledge is a plus.
- Experience coaching managers and handling sensitive conversations.
- Confident influencing and advising leaders at all levels.
- Proficient in Microsoft Office and HRIS or case management systems.
- Highly organised, self-motivated, and able to manage multiple priorities in a fast-paced environment.