Reception & Office Administrator
Costello Medical
- London
- £25,700 per year
- Permanent
- Full-time
- Responsibilities: You will be responsible for the smooth running of our London office, with a focus on creating a friendly and productive working environment
- Salary: £25,700 per annum
- Benefits: Discretionary profit share bonuses, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and
- Role Type: Full-time, permanent
- Start Date: We are currently recruiting for our start date on Monday 13th May 2024. However, we have additional start dates available throughout the year, and you will be asked to state your availability on your application form
- Location: This is an on-site role based in our
Greeting visitors to the office with a high level of friendliness and professionalism * Ensuring that we maintain a safe, tidy and professional environment, including managing the kitchen to a high standard
- Building relationships with service providers and suppliers, as well as liaising with the building’s management team
- Purchasing general supplies on behalf of the Facilities and IT Teams, including kitchen consumables, stationery, IT equipment, and more
- Booking visitors onto the appropriate security system(s) for all our UK offices
- Maintaining the company’s asset management system, and managing its associated processes
- Day-to-day management of health and safety in the London office, for which training will be provided
- Day-to day management of the company’s desk booking software system (London office only)
- Assisting with the organisation of internal and external events, such as client meetings and office socials
- Answering the telephone switchboard and taking messages
- Providing ad-hoc support to the Senior Operations Coordinator and the wider Operations team, where required
- Supporting our Technical Operations team with simple IT queries and tasks within the London office, where required
- London Office Relocation. You will play a pivotal role in the planning and smooth execution of our London office move in October 2024
- Net Zero Carbon. You will closely support the team with identifying and implementing new ways to ensure Costello Medical's continued commitment to reaching Net Zero Carbon status
- Corporate Social Responsibility. You will be instrumental in the continued success of Costello Medical's social and environmental performance as a B-Corporation
Strong organisational skills, including the ability to plan and prioritise your own time and communicate this to others * Excellent levels of productivity, and the flexibility to respond to changing deadlines
- The ability to work confidently on your own and with a high degree of autonomy
- Exceptional attention to detail and high professional standards
- Excellent written and verbal communication skills
- A passion for, and dedication to, providing excellent customer service in a facilities role
- A friendly and approachable demeanour
- Experience using Microsoft Office
- All the best bits of facilities in a truly varied role. We work closely with service providers and suppliers across all our office locations, which allows our Reception & Office Administrators to focus their time on contributing to exciting new projects and improvements that optimise the Facilities functions and enhance the productivity and wellbeing of our entire workforce. These projects include but are not limited to; our exciting London office move due to take place in 2024, our net carbon zero project, and the management and improvement of Costello Medical’s corporate social responsibility, as recognised by
- Have your say and shape your own career. Given the rapid and organic growth the company has seen over the last few years, our Facilities team is relatively small. Your voice matters; you will have a significant influence in team decisions, and will be able to choose specific areas you’d like to specialise in. Whether you are most passionate about the day-to-day running of the office, or driving important projects forward within the team, you will be encouraged to take your career in a direction that challenges you to meet your own goals
- Contribute towards something bigger than facilities. Our customers are some of the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. As a company, we are committed to improving healthcare globally, and by ensuring the smooth and efficient running of our office spaces, you are directly contributing towards this commitment. You will also be supporting a company that believes in corporate and social responsibility, and will be able to give back to the local community through funded volunteering and pro bono days
- A workforce that respects and values you. Based on our commitment to quality and providing an excellent service, it is very easy to build positive, trusting, and respectful relationships with those you support, both directly and indirectly. The difference you make to the office environment will be recognised and cherished by those around you, allowing you to feel like a valued and integral part of the company
- We are invested in our culture. We are committed to our company values which promote a fun, friendly, and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in
- A starting salary of £25,700 per annum
- A discretionary profit share bonus paid twice per year
- Flexible working hours
- 25 days’ annual leave plus bank and public holidays
- Flexible benefits scheme offering additional holiday, cash payments, and pension contributions
- 4% employer pension contributions
- Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
- Paid study leave and funding for external qualifications
- Cycle to Work scheme and an interest-free travel loan scheme
- Critical Illness Cover, Income Protection, and Life Assurance
- Access to an Employee Assistance Programme
- Discounted gym memberships
- Comprehensive travel insurance
- Regular company-funded social activities