
Community Care/Support Worker - Tower Hamlets
- London
- £11.44-13.85 per hour
- Permanent
- Full-time
- Assist services user with personal care tasks, such as washing, dressing, eating and toileting.
- Perform light housekeeping tasks, such as dusting, vacuuming and changing bed clothes.
- Assist in the safe lifting, transferring, repositioning and movement of services user.
- Accompany services user to medical appointments.
- Observe, monitor and record services user’ physical and emotional well-being, and promptly report any changes to senior staff.
- Encourage services user to participate in social and recreational activities.
- Motivating services user to be independent.
- Working with other members of the administrative team to ensure high quality service provision.
- Maintaining a good level of communication with all relevant parties involved in the provision of service users’ care.
- Provision of on-call service outside normal working hours and maintain a detailed log of all on-call activity.
- Prepared to go out on care calls when required whether as part of a package or in an emergency.
- To contribute to the development of Home Care monitoring program based on risk assessment.
- To ensure that monitoring takes full account of concerns, complaints, compliments and feedback from service users and their representatives and from social work and reviewing staff.
- To liaise with Social Worker/Social Work Team about concerns relating to individual service users.
- To bring any concerns about service provision, including any possible breaches or abuse of service users, to the immediate attention to Registered Managers.
- To ensure that all statutory training requirements are met.
- Helping line manager, Registered Manager and frontline staff to solve any problems, either on a one-to-one basis or in group.
- Keeping up to date with developments regarding disability issues and national current legislation in training by reading relevant journals, going to meetings, and attending relevant seminar and exhibitions.
- Implementing new ideas regarding effective day to day record keeping by staff and learners.
- To undertake the duties of a key worker by developing a professional relationship with an identified group of service users and their families performing the tasks expected of a link key worker.
- As part of the person-centred approach to have the responsibility to consult key clients when organising and attending reviews and ensuring that the review recommendations are carried out by the service user, their family, and the whole staff team/other professionals.
- Assist with the assessment of the needs of individual service users in conjunction with project’s senior staffs and to assist with the planning of achievements and goals, based on the use of resources, both in the Centre and in the wider community.
- To attend meetings as required.
- To record information to enable the preparation of reports on service users for review, assessments etc.
- To establish individual service user’s person-centred plan, heath action plan and personalisation development in conjunction with relevant people such as Advocacy & Development Officer/Training & Employment Officer/local authority/family/friends/health professional etc.
- Experience in caring for people who have learning disabilities, Autism, dementia or Alzheimer’s disease.
- Ability to communicate in more than one language.
- Professional certification such as Skills for Care, Care Certificate
- Have working knowledge and experience of the client group (Autism, learning disabilities, Dementia).
- Have knowledge of working with mixed ability groups.
- Have knowledge of running and participating in sessions such as communication, practical activities, computing etc.
- Be able to support a group of service users out in the community.
- Direct experience of providing personal care, feeding.
- To undertake such other duties and training as may be reasonably required and which are consistent with the general level of responsibility of this job.
- honest
- self-motivated
- organised
- caring
- flexible in terms of availability, working hours, adaptability.
- sensitive to the needs of others and to the needs of vulnerable people
- an active team player but also able to work on own initiative.
- a good communicator
- able to follow care planning requirements and instructions.
- complete Care Certificate within 3-6 month period
- enroll for QCF/RFQ level 2 after 1/2 year.
- have previous experience of care work.
- have their own transport.
- have knowledge of local neighbourhoods.
- have knowledge of Autism, Learning Disabilities, Dementia, Neuro Developmental Disabilities etc.
- Competitive salary, based on experience
- Career progression supportive & nurturing work culture
- Open accessible culture to fight against closed culture activities
- Long terms Training and Development Plan and support for CPD