Customer Service Executive
- Portsmouth
- Temporary
- Full-time
Location: Portsmouth
Salary: £13.50- 13.75per hour
Hours: Monday to Friday, 37.5 hours per week (flexible between 8AM - 6PM)Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business. We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business on a temporary basis.This is a fantastic opportunity for someone with a background in telephone-based customer service who's looking to start work as soon as possible.As a Customer Service Executive, you will be:
- Assisting customers over the phone and by email with a wide range of enquiries
- Managing client accounts and building lasting relationships
- Following enquiries through from initial contact to resolution
- Handling complaints in a professional and empathetic manner
- Working with internal departments and third parties to support customer needs
- Completing a range of administrative tasks and call handling duties
- Previous telephone-based customer service or call centre experience
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Great attention to detail and solid admin skills
- Proficiency in Microsoft Office, especially Outlook and Excel