
Flights Consultant
- London
- £32,000-40,000 per year
- Permanent
- Full-time
Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys.Client Relationship Management:
Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests.Fare Construction & Ticketing:
Maximize value for clients through smart fare sourcing, consolidator faresCrisis & Disruption Management:
Proactively manage travel disruptions (delays, cancellations, strikes) and rebook clients with minimal inconvenience.Required Skills & Experience:Experience:
Minimum 3-5 years' experience in a similar role within a travel agency, TMC, or luxury concierge service.GDS Proficiency:
Expert in at least one major GDS (Galileo preferred but open to cross training)Industry Knowledge:
Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles.Customer Service:
Exceptional interpersonal and communication skills, with the ability to provide discreet, professional, and anticipatory service to elite clients.Organizational Skills:
High level of attention to detail, accuracy, and ability to multitask under pressure.Flexibility:
Willingness to work flexible hours, including weekends or after-hours support, all paid as overtime.Package:Competitive salary + performance bonuses * Office based role in Central LondonWork with a high-caliber client baseAccess to exclusive airline and industry benefitsOpportunity to grow within a premium travel service brandInterested apply here now or email kelly@traveltraderecruitment.co.uk