Project Assistant | Construction Solutions | Forensic & Litigation Consulting
FTI Consulting
- London
- Permanent
- Full-time
- Provide end to end client and project commercial management process support, overseeing the project life cycle, delivery assurance and best practice processes
- Open client projects within our CRM system – following the internal set-up process from start to finish on a high volume of client projects, ensuring all project details are correct
- Update the team’s client project tracker
- Ensure subcontractors are successfully and efficiently onboarded using the internal onboarding system, working closely with our Human Resources team to ensure subcontractor contracts are kept up to date and are in accordance with IR35
- Manage the subcontractor tracker and collating and processing complex subcontractor invoices, ensuring invoices are processed in a timely manner
- Financial reporting – including pulling client matter reports for the team, pulling WIP reports, project cost management and financial management.
- Client billing – working closely with our billing team to finalise monthly client invoices and sending these to clients
- Work with management on team operations and organisation
- Join team meetings to take notes and action points
- Manage the team’s subscriptions and databases and ensuring invoices are processed in a timely matter
- Diary management to senior leadership in team
- Track new joiner processes, ensure smooth onboarding and follow through
- Liaise with marketing and management of team bios
- Management and standardisation of case studies and proposals
- Arrange client and social events for the team
- Provide admin support to the growing Business Intelligence team, being the go-to in the team for ad hoc requests
- Experience of managing admin and finance processes through the life-cycle of projects
- Experience using CRM database Salesforce is desirable but not essential
- Ability to prioritise workload and to deal with multiple parties and requests
- Strong attention to detail with strong organisational skills
- Proficiency in Microsoft Office suite (Excel, Work, Outlook, PowerPoint)
- Proven experience of supporting a busy team, preferably in a consulting or financial environment is highly desirable
- Ability to communicate with tact and diplomacy, both verbally and in writing with all levels of the organisation
- Ability to communicate on behalf of senior leaders both to internal and external parties
- Ability to work under time pressure and be available as needed
- Strong team player
- Excellent interpersonal skills with proven ability to establish rapport with people at all levels
- Ability to handle confidential issues with utmost sensitivity
- Strong levels of discretion and integrity
- Ability to pursue and find solutions when they may not be immediately visible or available
- Job Family/Level: Core Operations Level 2 - Tier 1
- Citizenship Status Accepted: Not Applicable
- Exempt or Non-Exempt?: Exempt