
Product Manager
- Cardiff
- £75,000-90,000 per year
- Permanent
- Full-time
- Own the vision and roadmap for Salesforce, Zuora, Microsoft Dynamics, and other internal platforms, aligning them to the company's platform strategy.
- Incorporate AI/ML features such as predictive analytics, workflow automation, and intelligent recommendations into platform design.
- Define and manage a systems roadmap, balancing immediate priorities with long-term evolution.
- Partner with Engineering, Admin, and Operations teams to design and deliver scalable, configurable enhancements.
- Act as the voice of internal users, gathering insights from commercial, customer success, and operational teams.
- Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights.
- Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out.
- Define and monitor KPIs for efficiency, adoption, and measurable business impact.
- Provide executive-level updates on roadmap progress, performance, and AI-driven outcomes.
- 5+ years' product management experience, ideally with enterprise systems or back-office platforms.
- Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable).
- A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows.
- Strong understanding of workflow design, automation, and integration in a B2B SaaS environment.
- Salesforce administration or architecture experience (certification a plus).
- Skilled at translating complex business requirements into AI-powered technical solutions.
- Excellent cross-functional collaboration skills, including working with senior stakeholders.
- Enhanced Parental Leave
- Generous annual leave
- Healthcare Plan
- Annual Giving Day - an extra day to give back to yourself or your community
- Cycle-to-work Scheme
- Pension scheme with employer contributions
- Life Assurance - 3X base salary
- Rewards Program - access to discounts and cashback
- LinkedIn Learning License for upskilling & development