Administrator - TEMP TO PERMReports to: Head of OperationsLocation: Wokingham, BerkshireSalary: £13-13.50ph (temp pay rate). £25,000 – £27,000 (perm)Hours: Full Time, Mon-Fri 9am-5pmMy client is recruiting for an Operations Administrator to join their team. My client are looking for candidates who have got experience in Order Processing, Sales Administration, Customer Service or Operations. The ideal candidate will have strong Excel skills (ideally Intermediate to Advanced) and will be able to handle multiple orders/queries.ResponsibilitiesDeal with enquiries from clients, customers, reseller, external sources or from within the Company either by written form, personal contact or telephone to ensure that any queries are dealt with in a timely and efficient manner.Working towards SLAsProcessing sales ordersRaising Purchase Orders and requesting paymentsAccurately entering sales orders onto the order/stock management system, ensuring they are on the correct sales account, discount levels and product reference numbersEnsure the products on sales orders are accurately picked, packaged and despatched.Products are despatched either by courier, post or electronically.Working with numerical detail logging card numbers, serial numbers, digital codes, product SKUs and card denominationsEnter information into company computer systems accurately and to relevant time scalesThe Ideal CandidateHolds high attention to detailGreat communication skills, verbal and writtenAbility to work under pressureComputer skills including accurate data entryTo have great knowledge/skills of Microsoft ExcelExcellent multi-tasking skills and prioritisation skillsFocused on delivering resultsResourceful and able to initiate activityReliable, dependable and adaptable
