Commercial Account Handler
- Newcastle
- £45,000-50,000 per year
- Permanent
- Full-time
- Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction
- Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
- Provide expert advice on a range of commercial insurance products, policy terms, and risk management solutions
- Prepare and process renewals, endorsements, and adjustments accurately and efficiently
- Ensure compliance with industry regulations and company policies
- Handle client queries, resolve issues promptly, and provide professional support
- Assist in the development of new business opportunities through referrals and cross-selling additional products
- Gathering necessary information for policy renewals and adjustments
- Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
- Maintain accurate client records and documentation within internal systems
- Support business development activities through proactive client engagement and relationship management
- Understanding of insurance trends, claims handling processes, and risk mitigation strategies
- Demonstrated success in managing client relationships and delivering high-quality insurance solutions
- In-depth knowledge of fleet insurance policies, commercial auto coverage, and risk assessment for business fleets
- Excellent negotiation and problem-solving skills
- Strong communication and interpersonal skills with a client-focused approach
- Strong analytical and decision-making abilities
- Exceptional organisational skills and attention to detail
- Ability to work efficiently under pressure and meet deadlines