Production Team Lead

• Effectively managing the workflow of the Document Production Team and supporting the Secretarial Manager in supervising the Document Production Team;
• Establishing and maintaining close communication with the Secretarial Manager, seeking guidance where required and providing regular updates;
• Liaising with internal clients as necessary and promoting the document production service to all areas of the business;
• Annual Terms of Business project involvement;
• Template and style document management;
• Collation and communication of team stats;
• Provide expert assistance to the team; and
• Actively identify opportunities to streamline current working procedures and participate in a continuous improvement framework for the department.

• Creating, formatting and updating a wide range of complex documents, reports, spreadsheets and presentations;
• Transcribing audio files;
• Converting documents into house-style using branded templates and styles;
• Use track changes and other software (e.g. Litera Compare) in order to produce comparison documents as required;
• Converting of PDF documents;
• Troubleshooting problem documents; and
• Proofreading and quality checking the above.

• Previous Team Lead/Supervisor experience is essential;
• Excellent keyboard, digital dictation and legal secretarial skills;
• Excellent communication, organisational, team and interpersonal skills;
• Attention to detail is a must, along with confidentiality;
• Ability to work on own initiative and prioritise own workload;
• Flexible and dependable;
• Ability to work to tight deadlines and remain calm under pressure;
• Ability to multi-task;
• Advanced knowledge of Microsoft Office and other in-house software packages in use; and
• Ability to build and maintain strong relationships in a confident & professional manner.

Page Personnel