
Operations Transport Supervisor
- Kidlington, Oxfordshire
- Permanent
- Full-time
- To support the Operations Manager in the execution of his role, helping to ensure operational effectiveness, efficiency and adherence to company policies.
- To help problem solve as required to address operational issues as they arise.
- To assist in the line management of 30 plus staff, including assisting in disciplinary processes where necessary
- To assist in compliance with health and safety regulations across the site to maintain a safe working environment for all staff.
- To assist in overseeing and managing the driver infringements process
- To investigate and manage insurance claims across the bus fleet
- To manage bus bodywork damage repair
- To undertake pre/post hire spot checks on bus standards, including compliance
- To support the Transport Manager as needed
- To assist the Parts and Service Manager as needed
- To manage breakdowns as required
- To have responsibility for installing and maintaining working bus camera systems (training provided)
- To make 'check in' calls to key clients during and post hires
- Being First Point of Contact (FPOC) for software issues (training provided)
- To deliver/support systems training where needed
- To quality control of work undertaken by the teams (where appropriate)
- To manage the provision of clean bus linen & laundry for our bus fleet with line management of 2 members of staff
- Good leadership skills with the ability to motivate and manage.
- Strong organisational skills with a keen attention to detail.
- Good problem-solving abilities, capable of making informed decisions under pressure.
- Effective communication skills, both verbal and written
- Good numeracy, as well as good written and spoken English
- Proficiency in using operational management software and tools.
- Proven experience working in operations, ideally with experience in the transport sector
- Line management in an operational environment, ideally with experience in the transport sector
- IT competent (Microsoft Office 365 suite, including Word and XL)
- Administration systems - familiarity with digital platforms and ideally, experience using vehicle and fleet management software and tools
- Logistics and planning - experience in organising complex activities involving multiple stakeholders, departments and locations
- Health and safety management qualifications - desirable or willing to work towards