Implementation Consultant

BrighterBox

  • London
  • £30,000-45,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Their wide-ranging services include implementation, consulting, data migration, custom app development, code writing, and training.Join a dynamic, fully remote team (initially), where you’ll be hire number 3 in the UK, collaborating closely with colleagues in Israel and the monday.com team in London.✍️ Role overview:Following their expansion into the UK market, we’re now supporting their hiring of a Implementation Consultant to join their small but mighty UK team and own technical delivery, ensuring that clients are set up for success from day one. You'll play a key role in onboarding new clients, leading implementations, configuring custom workflows and integrations and ensuring that our clients get the most out of monday.com.What you’ll be doing
  • Manage end-to-end implementations of monday.com for UK clients
  • Act as project lead: plan onboarding, configuration, custom automations and integrations
  • Build rapport and coach users through webinars, workshops and one-on-one trainings
  • Convert client needs into tailored monday.com solutions, including data migrations
  • Coordinate with monday.com team, balancing technical build and client advocacy
  • Support post-launch success through technical guidance, troubleshooting and improvements
✅ What you’re good at:
  • 1–3 years in technical implementation, managed services, technical project management or CSM in B2B SaaS
  • Hands-on experience building configurations, workflows, automations and data import
  • Strong client-facing skills – great at translating technical concepts to business users
  • Comfortable with APIs, low-code tools (Make.com/Zapier), Excel and data handling
  • UK-based with flexibility for occasional in-person sessions
⭐️ The process
  • Initial Zoom call with Head of People
  • Take-home task/home assignment
  • In-depth interview with COO (and potentially another team member)
  • Final interview with CEO (possibly joined by a monday.com rep or with a separate follow-up chat)
  • APPLY
  • SAVE
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BrighterBox