Administrator (Acute Hospital at Home)

NHS

  • Barnstaple, Devon
  • £24,937-26,598 per year
  • Permanent
  • Part-time
  • 6 days ago
Virtual wards are a safe and efficient alternative to NHS bedded care and support patients who would otherwise be in hospital to receive the acute care and treatment they need in their own home. This includes either preventing avoidable admissions into hospital or supporting early discharge out of hospital.This role includes;
  • Secretarial and administrative duties to including diary management, typing patient letters and reports, note taking, preparation of agendas and associated papers.
  • Dealing with enquiries and other issues over the phone from patients and other services
  • Support with managing of devices relating to remote patient monitoring, including smartwatches and phones. This will include ensuring equipment is available for the nursing team to loan to patients and management of this equipment being returned.
  • Admin support to the Clinical Nurse Managers and Lead Nurse of the AHAH service.
Main duties of the jobFor more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.About usStretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.DetailsDate posted28 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year pro rataContractPermanentWorking patternPart-timeReference number185-639-11377Job locationsNorth Devon District HospitalRaleigh ParkBarnstapleDevonEX314JBJob descriptionJob responsibilitiesFor more information on the Job Description and Responsibilities please click the link below.More detail about the roleApplications are invited for the post of Band 3 Administrator in our integrated Virtual Ward team. We are looking for an experienced, enthusiastic and highly motivated individual to join the Acute Hospital at Home team providing a comprehensive, effective and efficient administrative service to support the needs of this busy service. This role is for the Northern branch of our service and is based in North Devon District Hospital.The post holder will be able to work under pressure, use the relevant IT systems and be able to work to deadlines to meet targets.They will be expected to work professionally to a very high standard. Attention to detail and use of initiative is essential. The ideal candidates must have a flexible can do attitude, the ability to use their initiative with excellent communication/interpersonal and IT skills.The successful candidate will have strong administration and organisational skills, exemplary attention to detail, a passion for excellence and an ability to work well within a team.Working Pattern: 15 hours split over two daysInterview Date: To Be Confirmed, likely week commencing September 15thFor further information please contact: AHAH Care Coordinators Liz Parry elizabeth.parry7@nhs.net or Zoe Luke zoe.luke@nhs.net 01392 403365.As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.BenefitsWe will work together to maintain a culture that develops and supports you and your team.This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.Looking after you is important to us.We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.Salary is not the only financial benefitYou'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.You will also have access to other benefits including:National discount services such as the Blue Light Card and Health Service Discounts.Salary sacrifice options including our OFSTED rated outstanding nursery onsite at ExeterCar lease schemes.The NHS Pension scheme (one of the most generous and comprehensive in the UK).Cycle to work schemeThese are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job descriptionJob responsibilitiesFor more information on the Job Description and Responsibilities please click the link below.More detail about the roleApplications are invited for the post of Band 3 Administrator in our integrated Virtual Ward team. We are looking for an experienced, enthusiastic and highly motivated individual to join the Acute Hospital at Home team providing a comprehensive, effective and efficient administrative service to support the needs of this busy service. This role is for the Northern branch of our service and is based in North Devon District Hospital.The post holder will be able to work under pressure, use the relevant IT systems and be able to work to deadlines to meet targets.They will be expected to work professionally to a very high standard. Attention to detail and use of initiative is essential. The ideal candidates must have a flexible can do attitude, the ability to use their initiative with excellent communication/interpersonal and IT skills.The successful candidate will have strong administration and organisational skills, exemplary attention to detail, a passion for excellence and an ability to work well within a team.Working Pattern: 15 hours split over two daysInterview Date: To Be Confirmed, likely week commencing September 15thFor further information please contact: AHAH Care Coordinators Liz Parry elizabeth.parry7@nhs.net or Zoe Luke zoe.luke@nhs.net 01392 403365.As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.BenefitsWe will work together to maintain a culture that develops and supports you and your team.This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.Looking after you is important to us.We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.Salary is not the only financial benefitYou'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.You will also have access to other benefits including:National discount services such as the Blue Light Card and Health Service Discounts.Salary sacrifice options including our OFSTED rated outstanding nursery onsite at ExeterCar lease schemes.The NHS Pension scheme (one of the most generous and comprehensive in the UK).Cycle to work schemeThese are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.Person SpecificationGeneral RequirementsEssential
  • See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
  • See job description text above, and (where applicable) you can download a copy of the full job description
Person SpecificationGeneral RequirementsEssential
  • See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
  • See job description text above, and (where applicable) you can download a copy of the full job description

NHS