Consultant – eCommerce Corporate Client Engagement

Farnborough, Hampshire
Permanent
Full-time

20 days ago

The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.The Opportunity:We are seeking a proficient and dynamic Consultant to join our team for an exciting assignment with one of our industry-leading corporate clients within the automotive sector.This role offers the opportunity to work on-site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation.Key Responsibilities:

Help achievement of E-Commerce sales through retailer & non-retailer channels
Develop and implement complete strategies to achieve and exceed revenue and profitability targets.
Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities
Use data-driven insights to identify and implement continuous improvements to site and category performance.
Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, wider campaign focus and customer & market demand.
Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decisions
Project Management of actionable recommendations, implementation plans, ecommerce roll-out projects, and change management activities
Project Management for the delivery of the Central Fulfilment Model
Prepare process documentation, reports, presentations, and deliverables
Support ad-hoc tasks
Collaborate with cross-functional teams (internally and externally) to ensure successful project outcomes

About you:Essential Requirements:

3+ years of experience in consulting, ecommerce, project management or relevant corporate and digital roles
Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles
Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners
Proven ability to adapt quickly and work independently in dynamic environments

Desirable Experience:

Familiarity with Microsoft Office Professional Products
Advanced Excel Proficiency
Previous experience working with multinational corporations
Sector-specific expertise (Automotive)

Qualifications / Education:

A degree in Marketing, Business, or a related field (or equivalent experience).
Digital marketing qualifications or certifications (e.g., Google Ads, Analytics) advantageous.
Fluent in English

Why Join Us?Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience.Other Benefits Include:

Opportunity to work with high-quality clients on impactful projects
Supportive and collaborative consultancy culture
Access to ongoing professional development and mentoring
25 days annual leave (plus Bank Holidays)
Pension Plan
Private Healthcare
Cash back health care scheme
Life Assurance

Please click on the APPLY button to send your CV and Covering Letter for this role.Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK.Candidates with the experience or relevant job titles of; Digital Marketing Executive, E-commerce Project Manager, Marketing Sales Consultant, Marketing Strategy Project Manager, E-commerce Strategy Planner may also be considered for this role.How can we help?If you have any questions and you would rather chat to a member of our team please email or call us about this role.CV Writing TipsGet helpful tips and tools for writing an awesome CV.Apply for this roleFirst NameLast NameEmailPhone numberCovering letterLinkedIn URLGRPRa class="form-link" href="/privacy/"
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