Care Team Lead - Western Trust
- Limavady, Co Londonderry
- Permanent
- Full-time
- 6 months experience in formal care setting
- NVQ level 2 in care or equivalent
- NISCC registered or willing to undertake if successful.
- Will be expected to have empathy, understanding and a caring attitude
- Provide a high-quality standard of care to our company clients
- Responsible for click over of care runs
- Monitoring calls
- To participate in the on-call phone on working weekend as required and to cover in the absence of Area Manager
- To participate in the shadowing and 12-week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines provided
- To effectively report any Staff or Client concerns, grievances and complaints to Area Manager
- To ensure that all Care Staff have a supply of protective items (aprons and gloves) as required
- To be co-responsible along with the Area Manager for the review and maintenance of client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard
- Carry out Client risk assessments and report promptly to Area Manager
- To maintain confidentiality in accordance to the Company Handbook
- To comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook
- To participate in emergency cover as required
- To participate in training and further development as required
- Any other duties applicable to the post as request by Management.