Night Concierge - London, E3

Encore Estate Management

  • London
  • £30,000 per year
  • Permanent
  • Full-time
  • 7 days ago
Join Our Team as a Concierge in London!This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, the first 300 homes are set for completion within the first year.Please see the dates below on when to expect feedback:
  • Application Feedback: 8th-12th September
  • 1st Stage Interviews: 15th-29th September
  • 2nd Stage Interview: 29th September - 3rd October
  • Start Date: 3rd November
Role Details:
  • Location: London, E3
  • Annual Salary: £30,000
  • Hours/Working Pattern: 7pm-7am, 4 on 4 off
What You'll Be Doing:
  • Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
  • Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.
  • Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
  • Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
  • Maintain Presentation: Keep the concierge area and lobby looking presentable.
  • Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
  • Local Knowledge: Offer advice and recommendations about the local area to enhance residents' experience.
What You'll Bring:
  • Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
  • Excellent communication skills - both written and verbal.
  • Health & safety qualifications are advantageous but not essential.
  • A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Perks of Joining Us:
  • 24 Days Annual leave (Inclusive of Bank holidays)
  • Cycle to Work Scheme
  • MediCash
  • SmartHealth - Online health services for you and your immediate family.
  • Eye Care Vouchers to support your well-being.
  • Perkbox Rewards to enjoy exclusive offers.
  • Company Social Events
  • Pension Plan

Encore Estate Management