Regional Hard Services Manager

PDA Search and Selection

  • Gillingham, Kent
  • £55,650 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Job Role: Regional Hard Services ManagerLocation: Covering Kent & Essex- Ideal candidate located around Basildon or GillinghamSalary: £55,650.00 per annum + Bonus up to 10% (KPI Dependent) + £5,700.00 Car AllowanceBenefits: Pension, Health Shield, Private Healthcare, 33 days holiday (including bank holidays)Hours: 40 hours per week (Working from home with regular regional travel)Additional: Candidates must be prepared to travel and be highly flexible.We are advertising this Regional Facilities Manager role on behalf of our client, one of the world's largest privately held, integrated Facilities Management companies.Job Purpose:The Regional Facilities Manager (RFM) will lead the technical teams in the delivery of PPM and Reactive maintenance services. This role will require you to manage your technicians and clients, ensuring good working relationships are maintained and built upon.The Regional Manager must ensure services are delivered in line with legislative and regulatory standards whilst meeting service level agreements. In addition, you will be required to complete a schedule of compliance audits in a timely fashion, taking corrective action as required whilst driving process and supporting the training of all direct reports.Key Accountabilities:
  • Develop and promote an effective team culture across the region, aligned to company and client's values.
  • Develop and promote a culture of behavioural safety within the region, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents.
  • Represent the company in a professional manner developing a good working relationship with internal and external colleagues.
  • Ensure that all sites are covered on a 365 24/7 basis to deliver both reactive and planned maintenance.
  • Provide technical support and coaching to RMTE Supervisors.
  • Ensure under performance against KPI's is understood and action plans are in place to drive improvement.
  • Ensuring all tools and equipment necessary are available to deliver both reactive and planned maintenance.
  • Support the Divisional Manager on all technical, people and FM process issues.
  • Provide cover for Divisional Manager during times of absence, holidays, and meetings, if requested.
  • Complete specified reports and compliance documentation resolving issues as and when they arise.
  • Audit FM documentation and ensure action plans are in place for any non-compliance issues.
  • Deal promptly with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA's, escalating where necessary to the appropriate management level.
  • Attending site project meetings where the site is under trial, renewal or remodel when appropriate, ensuring adequate support from other disciplines on specialist issues as required.
  • Comply with all health & safety legislation and Company processes at all times. Ensure you are up to date with any legislative changes that impact on your role or team.
  • Carry out any reasonable management request.
  • Utilize CAFM and other systems as instructed
  • Ensure that all jobs are logged and closed down, only when completed using the CAFM system.
  • Review MI for your area ensuring delivery of key customer KPI's
Financial Responsibility:The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority.The RFM is also responsible for identifyin

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