Head of Internal and Supply Chain Communications
- Birmingham
- £67,000-120,000 per year
- Permanent
- Full-time
- Strong ability to develop and deliver impactful internal and supply chain communications aligned with strategic goals, using a variety of channels and formats.
- Confident in influencing and engaging stakeholders at all levels, including senior leadership, and handling sensitive or complex topics with clarity.
- Skilled in managing communications projects to tight deadlines and high standards, in a dynamic and evolving environment.
- Proficient in analysing data and insights to shape messaging and build compelling organisational narratives.
- Experienced in communicating effectively across diverse audiences, with a collaborative and solutions-focused approach.
- In-depth understanding of best practices in internal and supply chain communications, including measurement and continuous improvement.
- Familiar with emerging communications tools, techniques, and evaluation methods.
- Knowledgeable in crisis communication planning, change management, employee engagement, and broader corporate communication functions such as media relations and public affairs.
- Proven experience in senior leadership roles delivering communication and engagement strategies in complex, matrixed organisations.
- Track record of advising executives and senior stakeholders on strategic communications and managing crisis communications.
- Strong background in developing engaging content across multiple internal and partner-facing platforms.
- Salary: Up to £120, 000
- Working Hours: Full time Monday - Friday
- Location: Birmingham or London/Hybrid (3 days office based)
- Duration: Permanent
- Lead the development and delivery of the organisation's internal and supply chain communications and engagement strategy, fostering an inclusive culture aligned with corporate objectives.
- Serve as the strategic advisor on internal and supply chain communications to the External Affairs Director, CEO, and senior leadership teams across both the organisation and its supply chain.
- Promote and embed the organisation's Employee Value Proposition to support staff engagement, attraction, and retention.
- Drive communications that support business transformation and cultural change, ensuring timely, targeted, and engaging messaging across the organisation and its supply chain.
- Oversee engagement initiatives such as employee surveys and values-based activities, ensuring alignment with cultural goals and continuous improvement.
- Build effective relationships with senior leaders and supply chain partners to secure support and approval for communications and engagement campaigns.
- Work collaboratively across teams to ensure consistent, accessible, and inclusive messaging that reflects strategic priorities.
- Own and manage all internal and supply chain communications channels, ensuring consistent delivery and alignment with key performance indicators.
- Monitor and report on the effectiveness of communications activity, using insights to refine approach and enhance impact.
- Ensure all content meets accessibility standards and supports a coherent organisational narrative.
- Develop and implement internal crisis communications plans, coordinating responses during major incidents to ensure clarity and alignment.
- Lead and develop a communications team of five permanent staff, supported by interim resources as needed.
- Procure, manage, and evaluate external suppliers and partnerships supporting internal and supply chain communications and engagement.
- a competitive pension scheme, with up to 12 per cent employer contributions
- a starting salary that reflects your skills and experience
- a cash allowance in lieu of benefits, which means you can choose which benefits are right for you and your family
- core company funded benefits such as life assurance, income protection and health cash plan
- 25 days annual leave plus public holidays
- access to tax-efficient voluntary benefits scheme & retail, health, leisure, and travel offers
- access to an Employee Assistance Program
- financial and health well-being programmes