
Employer Liability and Public Liability Claims Handler (6 - Month FTC)
- Blisworth, Northamptonshire
- Contract
- Full-time
OverviewWe are seeking a skilled and knowledgeable Employer Liability and Public Liability Claims Handler to join our team on a contract basis. The successful candidate will be responsible for managing defence insurance claims up to £100,000, ensuring efficient and effective handling of each case. This role requires a strong understanding of the Ministry of Justice (MOJ) guidelines and all relevant legal aspects related to liability claims. The position operates on a day rate basis or a fixed term contract.
How you'll make an impact
- Manage and process employer liability and public liability claims up to £100,000, ensuring timely and accurate resolution.
- Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies.
- Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
- Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process.
- Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims.
- Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
- Collaborate with internal teams and external partners to develop effective defences strategies.
- Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
- Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Proven experience in handling employer liability and public liability claims, preferably within an insurance or legal environment.
- Strong understanding of MOJ guidelines and legal aspects related to liability claims.
- Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
- Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders.
- Detail-oriented with strong organisational skills to manage multiple claims simultaneously.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Relevant qualifications in insurance, law, or a related field are preferred.
- Previous experience in a similar role is essential.
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…