
Manager, Global HR System, Reports and Data
- London
- Contract
- Full-time
- This position reports directly to the VP, Global Human Resources, with an additional dotted-line reporting relationship to the ICT Systems Architect
- Oversee the day-to-day management and smooth operation of our global HR systems, working closely with both HR and ICT teams to ensure the systems support business needs and follow company policies
- Maintain and manage processes that protect employee data and ensure privacy, making sure the company meets all data security and privacy requirements
- Create, update, and deliver clear and accurate HR reports, metrics, and dashboards that help leaders and teams make informed decisions
- Support HR digital transformation projects by identifying and putting improvements into place for our HR systems, making sure our technology stays up to date and effective while aligning with Palladium change management practices
- Lead hands-on technical support to HR system users, manage issues with vendors, and make sure all service agreements and IT guidelines are met
- Act as the main escalation contact for technical questions about HR systems, helping users, sharing knowledge and ensuring everyone follows consistent HR processes
- Improve our HR processes, stay informed about new trends and technologies, and make sure our systems keep meeting the organization's needs
- Update regularly managers on progress, challenges, and achievements, and support learning and development for the HR team
- Considerable experience in overseeing enterprise HR systems, data structures and integrations, with a proven ability to manage day-to-day operations and support digital change projects
- Strong analytical and problem-solving skills
- Consistently deliver high-quality HR reports, dashboards, and insights that inform business decisions
- Robust knowledge of data privacy, global data security, and best practices in managing sensitive information across diverse regions
- Communicate clearly and collaborate effectively with colleagues at all levels, offering technical support and sharing expertise to build capability throughout the organization
- Excellent project management skills, coordinating complex initiatives and meeting deadlines across multiple time zones
- Stay adaptable and proactive - capable of learning new technologies, responding to changing needs, and continuously seeking opportunities to improve HR systems and processes
- Maintain a commitment to operational excellence, accuracy, and customer service, supporting the professional development of the HR team and contributing to the organization's strategic goals
- Experience supporting a large HR transformation process is a plus
- Knowledge of Sage (HRIS) and Cornerstone (ATS) is a plus