Retail Manager
- Leeds
- Permanent
- Full-time
- Achieve and exceed store sales targets by setting and managing team and individual goals
- Implement strategic sales initiatives and focus campaigns to drive key product categories
- Analyse business reports to develop actionable plans and optimize performance
- Monitor and be accountable for simplified P&L aspects, including inventory and KPIs
- Inspire, coach, and lead the store team to meet and exceed sales and service targets
- Build strong customer relationships and foster loyalty, particularly among key clients
- Conduct daily briefings and regular 1:1s, performance reviews, and development planning
- Build a strong succession pipeline and promote a culture of growth
- Enforce and support all company security and operational procedures
- Provide high-touch, personalized service and ensure satisfaction through after-sales support
- Represent the brand at local and national events across the UK when required
- Proven success in retail leadership
- Strong sales acumen and a client-focused mindset with the ability to nurture key accounts
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Experienced in team leadership, performance management, and staff development
- Confident managing P&L, budgeting, and forecasting
- A true brand ambassador with impeccable personal presentation and communication