Customer Service Representative

Momenta

  • Norwich
  • £25,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Our client is seeking a Customer Services Representative who is ready to dive into the world of life and pension policies, delivering top-notch service that puts their customers first.You will be handling a mix of inbound and outbound calls, emails, and written requests, aiming to resolve things first time and in the right way.What are we looking for?
  • Minimum 6 months experience in a similar role
  • Experience in speaking to customers about their life and pension policies, confidently, and with empathy. Taking ownership, making sure every customer feels heard and supported.
  • Great communication skills and a natural ability to listen.
  • A calm, customer-focused approach, even when things get busy.
  • Strong attention to detail and a knack for getting things right first time.
  • Comfortable using computers and learning new systems.
  • A team player who is open to feedback and always looking to improve.
Next steps:To express your interest in this opportunity, don't delay; please click apply now.

Momenta