
Internal Sales
- Milton Keynes
- £35,000 per year
- Permanent
- Full-time
- Serve customers at the trade counter, ensuring excellent service at all times.
- Provide expert advice on roofing and building materials to meet customer needs.
- Process sales orders, quotations, and returns accurately using internal systems.
- Maintain stock levels, monitor product availability, and assist with inventory control.
- Support sales initiatives and upsell products to maximise branch profitability.
- Handle customer queries efficiently and resolve any issues promptly.
- Ensure the trade counter area is clean, organised, and well-presented.
- Collaborate with the branch team to achieve sales targets and KPIs.
- Previous experience in roofing supplies, builders' merchants, or trade counter sales.
- Strong knowledge of roofing products such as slates, tiles, membranes, and flat roofing systems.
- Ability to provide technical advice and product recommendations to customers.
- Proven track record in customer service and trade sales within the construction or roofing sector.
- Excellent communication and relationship-building skills with trade and retail customers.
- Proactive, organised, and comfortable working in a fast-paced environment.
- IT literate with experience in processing orders and quotations.