Administrator

Phoenix Futures

  • Sheffield
  • Permanent
  • Part-time
  • 6 days ago
We have an exciting and rewarding opportunity to join the Phoenix Futures team as a Part Time Administrator at our Specialist Sheffield Family Residential Service.Part time - 22.5hrs per weekService AreaSheffield ServicesTownSheffieldStatusPart-timeContract TypePermanentTotal Salary Pro-Rata£14,782.20Posted Date28/08/2025Closing Date11/09/2025Vacancy Reference Number3942Documents(Word, 99kb)The RoleWe are looking for an energetic, proactive, and organised individual with highly developed communication and customer service skills to work as part of our administrative team, within our Specialist Sheffield Family Residential Service. You will be offering support to the wider team and service as a whole through various administrative tasks including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.As an Administrator you will support our service by processing financial transactions, managing data and dealing with our Service Users’ benefit claims; experience in these areas is desirable, together with the ability to liaise with and work with other agencies. Attention to detail, good numeracy and customer skills are crucial, and you should be proficient in the use of Microsoft Office (Outlook, Word and Excel). It is desirable that you will have a minimum of two years’ administrative experience and be comfortable working on your own initiative and managing your own workload.You will be offering support to the wider team and service as a whole through various administrative tasks including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.About YouThis is a really crucial role within our Specialist Sheffield Family Residential Service and would be ideal for people who are looking to develop their career in the sector. Above all, we are looking for passionate and dedicated individuals with a desire to support people to transform their lives.To join us at the Specialist Sheffield Family Residential Service as an Administrator you will need:
  • Previous experience of office administration
  • Ideally some experience of being able to analyse data for monitoring and evaluation purposes
  • Experience of working as part of a team and supporting your colleagues
  • Experience of working with people who use drugs and/or alcohol or another comparable field is desirable although not essential
  • Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems
  • Experience of being an excellent communicator and able to support growth of professional relationships
Your Rewards
  • A salary of £14,782.20 (£24,637 FTE)
  • 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
  • Benefits including season ticket loan, pension scheme and life assurance
  • Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
  • Continuous training and career development via PXL our dedicated learning management system
  • Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
  • Access to a 24/7 Employee Assistance programme including telephone and online access
About Phoenix FuturesPhoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We are constantly striving to make recovery sustainable and accessible for everyone who needs help. As a carbon neutral charity we take seriously our responsibility to contribute to an environmentally sustainable future for all. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.At our core, we support people, families and communities to recover from drug and alcohol dependency.We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.#PF

Phoenix Futures