Fire and Security Operations Manager

Technical Resources

  • Oxford
  • £40,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Role: Fire and Security Operations ManagerLocation: OxfordSalary: £40,000 - £50,000 per annum + VehicleTechnical Resources are seeking a proactive and experienced Fire and Security Operations Manager to join a team in Oxford. This role presents an exciting opportunity for an engineer looking to move into operations or a sales professional with leadership ambitions. You will play a key role in supporting business operations, client relations, and compliance, reporting directly to the Managing Directors.Responsibilities:
  • Oversee daily operational activities within the business unit, ensuring smooth running and efficiency
  • Generate and manage client quotes, ensuring timely and accurate responses
  • Liaise with clients, ensuring high levels of service and customer satisfaction
  • Support the Office Manager with administrative and operational tasks as required
  • Attend occasional site and client meetings to maintain strong relationships and ensure service excellence
  • Manage and maintain the company CRM system, ensuring accurate data and reporting
  • Ensure that Health & Safety and compliance standards are met across all business activities
  • Prepare and analyse reports using Microsoft Word and Excel
  • Collaborate closely with all team members, taking a hands-on approach to problem-solving and offering operational support
Experience and Certifications Required:
  • Proven experience in the Fire and Security sector, with a strong understanding of industry operations
  • Strong working knowledge of CRM software (experience with Simpro is desirable but not essential)
  • Advanced proficiency in Microsoft Word and Excel
  • Analytical, process-driven, and detail-oriented mindset
  • Excellent communication and interpersonal skills, with the ability to engage with clients and team members effectively
  • Ability to work independently and as part of a team, adapting to business needs
  • Experience generating quotes and managing client relationships, ensuring customer satisfaction
  • Previous exposure to operational or leadership roles within the Fire & Security industry
  • Knowledge of compliance and Health & Safety regulations specific to the industry
Please apply with an up-to-date CV for more information.We can only accept candidates who have the Right To Work in the UK

Technical Resources