Group Insurance Lead
- London
- £68,000-76,000 per year
- Permanent
- Full-time
Salary: £68,000 - £76,000 dependent on experience
Location: Ealing office base with hybrid working
Contract: Permanent, 35 hours per weekDBS check required: BasicAbout us
We're a UK housing association committed to a new vision - providing homes people love to live in.With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.Our 70,000 customers have diverse backgrounds and levels of income and we're here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.We're also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.Role Overview
We are looking for a Group Insurance Lead to join our fantastic governance and compliance division. The group Insurance lead will be responsible for leading and managing the Group's insurance strategy and portfolio including ensuring appropriate levels of cover are in place and claims are efficiently and effectively handled. This role will also lead and manage the wider insurance function and team, including engagement, performance management and personal development.Key responsibilities:Insurance matters
- Lead the development, implementation, and management of the Group's Insurance Strategy
- Provide strategic and technical support to senior managers on insurance demands and requirements and to challenge and resolve risk transfer requests
- Lead and manage the ongoing development of the Group's complex insurance programme and standalone policies, including renewal and tender negotiations and provide technical and strategic input when reporting options, outcomes and recommendations to the Director of Governance and Compliance, Chief Financial Officer, Executive Management Team and Audit Risk and Assurance committee where appropriate
- Responsible for the management of all broker, insurer, consulting and loss adjusting contracts and relationships that are in place to support the groups insurance programmes
- Responsible for the identification, review, implementation, and management of new or alternative insurance products
- Responsible for presenting accurate risk profile information to insurance providers
- Lead annual evaluation and recovery of insurance costs form internal and external stakeholders ensuring that internal budgets are effectively managed and premium recoveries correctly allocated
- Lead the development and management of the delivery of communications and training strategies to highlight and influence good practice and continually improve the Group's risk and insurance culture
- Lead the development and ongoing development of systems and procedures for the recording and management of claims made by or against the Group and to regularly report the Group's claims information to the Executive Management Team and key stakeholders
- To act as the Group's in-house Loss Adjuster to provide technical support and influence in the management of claims and for the approval of under excess insurance losses
- Lead the ongoing development of the group's register of insurances
- Lead the creation and ongoing development the Group's framework, policy and approach to business continuity
- Lead the ongoing development and management of the Governance and Compliance team business continuity plan
- To provide technical and strategic advice to Chief Officers, the Executive Management Team and services on business continuity matters affecting the Group
- To lead and support as appropriate on business continuity incidents in line with the framework
- Lead the mobilisation of incident management teams and to use technical knowledge to support the silver incident management team and report and advise to the gold incident management team
- To lead the continued embedding and validation of business continuity to ensure that a robust programme exists across the group
- To provide technical and strategic support and to influence senior stakeholders to ensure robust local business continuity plans are in place across the Group
- To lead the development and delivery of training to ensure that continued awareness is embedded
- Responsible for regularly reporting to the Executive Management Team and Audit, Risk and Assurance Committee on the status of the groups business continuity management programme
- Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
- Certified in Insurance, Chartered Institute of Insurance
- Membership of the Chartered Institute of Insurance
- Certificate in Loss Adjusting, Chartered Institute of Loss Adjusters
- Technical and Strategic experience and understanding of insurance and related products
- Experience and understanding of insurance market in relation to A2Dominion areas of operation
- Understanding of legislative and regulatory background to insurance activities
- Significant claims management and analysis knowledge, ideally certified as a Loss Adjuster or senior inhouse claims manager
- 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.
- actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an interview to disabled applicants who meet the minimum criteria for the job
- be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
- make reasonable adjustments as required