Planwell Recruitment Ltd is an Industrial Recruitment specialist dealing with major national companies across London and surrounding areas. We are currently recruiting for someone to join our team on a permanent basis.Your duties as a Recruitment and Bookings Coordinator will require strong sales experience to confidently discuss staffing arrangements with clients along with excellent customer service experience to liaise daily with candidates.It is imperative that you hold a full driving licence for this role. You must be able to drive to attend client premises for inductions and to visit other offices to register staff.This role requires an excellent and confident communicator at all levels, having a background in office administration and customer service is advantageous. Speaking a second language such as Romanian, Lithuanian, or Polish is advantageous. The successful person needs to be able to demonstrate truly outstanding customer service skills and the ability to work pro-actively to resolve issues and complaints.Duties are, but not limited to:
Calling potential clients to discuss their staffing situation, scheduling meetings to visit in person
Visiting clients to discuss their staffing requirements and taking down detailed job briefs
Create vacancy adverts and post across advertising platforms
Attend inductions on client’s premises
Place adverts and deal with initial phone response, conduct telephone screening before booking suitable candidates for interview
Interviewing candidates for roles face-to-face or via video link
Maintain client relationships
Confirm and book staff for work in order to meet the requirements of the customer.
Prepping and sending CVs after matching candidates to vacancies
Partake in the ‘out of hours’ phone cover rota (additional payment made)
Update weekly staff records, full registration of staff
Complete driver checks, DBS and references
Action any queries in a timely manner
General ad hoc administration duties
Key skills:
Excellent computer skills across all Microsoft office applications including Outlook
(to use company car as needed), preferably clean and UK licence
A positive ‘can-do’ attitude
Ability to work in a demanding environment
Outstanding customer service with good sales technique
Good time management
Team player, able to work well in a small team
Hours are Monday to Friday 9.00am – 5.30pm/finish plus on call phone cover, a rota of 4 days Mon-Thursday and one weekend in every 3 weeks (can vary with staff holidays).Starting salary is £23,810 for your first 10 week’s of training based on 37.5hrs/week. Once trained and participating in the on-call rota the basic salary increases to 27K plus additional payment will be made for on call cover. After 6 months completed you will also be awarded a £30 weekly travel allowance.
28 days Annual Leave (inclusive of 8 bank holidays)
Online payslips
Onsite parking
Workplace Pension
This is a permanent role to start as soon as possible.
