
Account Manager - Print & Direct Mail
- South West England
- £35,000-40,000 per year
- Permanent
- Full-time
- Taking client briefs, managing projects end-to-end, and keeping everything running smoothly
- Offering cost-effective print solutions, with creative alternatives where needed
- Briefing suppliers and negotiating costs and timelines
- Monitoring quality, deadlines, and budgets at every stage
- Delivering excellent customer service and building trust with clients
- Keeping internal systems updated and maintaining accurate records
- Preparing client-facing reports, stock updates, and review presentations
- Supporting new business opportunities with the Senior Account Director
- Meeting and exceeding SLAs and KPIs within a contracted environment
- Acting as the go-to expert for print and direct mail-especially in financial services
- Solid experience in print, print buying, or print management
- Direct mail knowledge, with a strong understanding of print techniques and production
- Experience in client-facing roles-bonus points for financial services exposure
- Strong project and time management skills, able to juggle multiple deadlines
- Confident communicator, comfortable advising clients at all levels
- Calm under pressure, solutions-focused, and a team player
- High attention to detail, with a commercial and process-driven mindset
- Comfortable with reporting, forecasting, and understanding VAT in a print context
- Familiar with Microsoft Office-or willing to learn quickly