Customer Service Advisor

People Solutions Group

  • Irlam, Greater Manchester
  • £27,500 per year
  • Permanent
  • Full-time
  • 9 days ago
  • Apply easily
Customer Service AdvisorMonday - Friday: 9AM - 5PM (Early finish on Fridays)£26,000 - £27,500 per annumPeople Solutions are currently recruiting for a Customer Service Adviser to join our well-established client based in Manchester on a full-time permanent basis.This is a fantastic opportunity offering an amazing annual salary and room to grow and progress.Benefits
  • Competitive salary
  • Early Finish Friday (2pm)
  • Company annual bonus
  • Above statutory pension contribution
  • Private Health Insurance
  • Life Insurance
  • Permanent position
  • Immediate start
Day to Day DutiesAs a Customer Service Adviser, your duties will include:
  • Daily contact with existing customer base via phone and email to provide updates on orders and deal with any customers queries.
  • Processing of customer orders.
  • Proactively expedite orders and coordinate between internal departments
  • Attend regular meetings with the production teams to get updates on the orders in production,
  • Build up your knowledge of the products sold within the business team to allow you to advise customers and provide the best customer experience possible.
  • Develop and grow long-term relationships with existing accounts.
  • Record account information into the CRM database.
Essential SkillsAs a Customer Service Adviser, it is essential that you have:
  • Strong IT skills and proficiency in Microsoft Office
  • Work experience in a Customer Service environment
  • Good experience in using computer software
Desirable ExperienceAs a Customer Service Adviser, it would be desirable if you have:
  • Good work ethic and attention to detail a essential
  • Excellent communication skills; both written and verbal
  • Ability to listen and understand fully your customer’s needs
  • Additional languages
Training
  • Training is provided along with ongoing support throughout
ApplyIf you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out morePeople Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

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