Store Transport Manager
- Cricklewood, North West London
- £38,500 per year
- Permanent
- Full-time
- Reporting to the Deputy Manager and line managing Delivery Supervisor, HGV & Van Drivers, Pickers and agency drivers.
- Overseeing the daily operation of the delivery service.
- Answer customers enquiry's, while continually looking for opportunities to up sell and promote Selco services.
- Maximising the delivery service to help achieve the sales target and maximise profitability for the store and wider business
- Understanding what the delivery service team needs to do to be profitable, successful, and serve its customers well
- Set direction for the direct reports, defining an assigning task and monitoring results
- Planning the deliveries in advance and ensure the picks are accurate and loaded correctly, safely and in line with legal and company requirements.
- Ensuring the plant/vehicle defecting checking is completed before plant is used or vehicles leaves site
- Managing outbound deliveries and ensuring fleet VOR issues are resolved & preventative maintenance inspection (PMI) are completed on time as per schedule.
- Communicating delivery information and resolve issues promptly
- Deliveries checked for accuracy and safety, and paperwork correct
- Making commercially sound decisions that drive store and delivery service success
- Managing and minimising damages caused by plant and colleagues, including vehicle damages and damages to property Develop in depth product knowledge and learn the top products.
- Complete gap walk, stock replenishment and rotation, create stock adjustments for damaged/stolen products
- Actioning planograms, replacing labels and updating promotional material
- Collect trolleys, ensure carpark and salesfloor is clean, tidy and hazard free and safe
- Serving customers at the checkouts (collect/sales desk), processing the sale accurately, continually looking for opportunities to up sell and promote Selco services.
- Briefing business change, strategy and sales & delivery plan to all of the team including agency drivers
- Conducting training, briefing & inductions to direct reports and agency drivers
- Performance management of direct reports
- The contracted hours for this role are 40 per week.
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!