Account Director (Citibank)
- Belfast Central London
- Permanent
- Full-time
- Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues
- Own customer relationships for assigned accounts and take the lead in customer communications
- Evangelise my clients' capabilities with a view to becoming viewed as a strategic partner to Citi
- Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions
- Grow the opportunity pipeline and increase revenues within the account
- Work with our client's executive team to develop and implement a successful account plan
- Existing experience selling to Citi and being familiar with their internal structures, and ideally key stakeholders
- Prior experience selling software services / ITO / IT or Network Systems Integration Services
- Capable of working with presales solutions architects to create and deliver compelling service pitches
- The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier
- The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment
- High emotional intelligence, empathy, and interpersonal skills
- High level of independence and professionalism
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Overall knowledge of business development
- Strong analytical and goal-oriented mindset
- Detail orientated
- Provide accurate pipeline reporting