Data Centre & Telecoms Analyst

Manchester Airports Group

  • Stansted Airport, Essex London
  • Permanent
  • Full-time
  • 2 days ago
.SummaryBased at Stansted Airport
Permanent Role
We are proud to be a diverse employer, and we welcome candidates from all backgrounds.Why MAG?At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including:
  • Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs
  • 24 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • 2 volunteering days per year
The roleWe are seeking a skilled and motivated Data Centre and Telecommunications Analyst to join our Technology Infrastructure team. In this role, you will maintain and develop the operational integrity of our three airports - Manchester, East Midlands, and Stansted - across data centre infrastructure, telecommunications, and radio systems.You will support the research, design, configuration, and maintenance of systems, software, and tools associated with data centres, communications rooms, analogue and digital telecom platforms, and digital radio systems. This includes managing analogue, IP, and cloud-based telecommunication systems such as Microsoft Teams, AudioCodes, OVOC, and Siemens & Ericsson PABX.You will be responsible for both proactive and reactive maintenance, ensuring compliance with internal SLAs. This includes configuration, documentation updates, network administration, monthly dashboard reporting, and collaborating with suppliers to deliver scheduled maintenance and rapid incident resolution.The role also involves building strong relationships with colleagues, contractors, and suppliers, and occasionally deputising for the Data Centre & Telecommunications Manager.What will make you successful in the role?We are looking for a multi-skilled professional with hands-on experience in electrical, telecommunications, electronic, or IT engineering, supported by ITIL Management knowledge. You will have:
  • Practical experience working with technology infrastructure and telecommunications systems
  • Ability to operate diagnostic equipment and use basic hand tools
  • Strong problem-solving skills and pragmatism when working alone or in teams
  • Physical capability for medium to heavy work
  • Excellent communication skills for liaising with internal and external stakeholders
If you are a motivated and technically skilled individual with a strong commitment to operational excellence, we encourage you to apply and help us keep our airports running smoothly.Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such, we welcome applications from candidates from all backgrounds.We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.As a Disability Confident employer, we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.You can contact the team by emailing HR.Recruitment@MAGAirports.comOur Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity..

Manchester Airports Group