Sales Administrator

NOV

  • Gateshead, Tyne and Wear
  • Permanent
  • Full-time
  • 2 days ago
Job Category: Sales SupportJob Description: About the RoleWe are seeking a proactive and detail-oriented Sales Administrator to support our sales operations. In this role, you will be responsible for inputting, processing, and managing customer enquiries, quotations, and orders through our ERP and CRM systems. Working closely with the Quotation Team and Sales Engineers, you will ensure accurate and timely handling of customer requirements while actively contributing to improved conversion rates.This position is ideal for someone with strong administrative skills who is eager to grow their knowledge in sales and customer service while playing an integral role in supporting both customers and the wider sales team. You will also participate in process improvement initiatives that enhance efficiency and align with the company's strategy and vision. About the CompanyNOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and technologies for the oil and gas industry. With a legacy of innovation dating back to 1862, NOV delivers advanced solutions that improve the cost-effectiveness, efficiency, safety, and sustainability of energy operations worldwide.What We Offer:
  • An opportunity to be part of a collaborative and customer-focused team.
  • Professional growth and development within a global organization.
  • Exposure to ERP and CRM systems, supporting your technical and sales skills development.
  • A dynamic work environment where your contribution supports both customer success and company performance.
Key ResponsibilitiesEssential Responsibilities:
  • Process and manage customer enquiries, quotations, and orders in ERP and CRM systems.
  • Collaborate with the Quotation Team to ensure accuracy and completeness of offers.
  • Actively follow up on quotations and open enquiries to maximize conversion opportunities.
  • Input and track customer orders in line with company procedures and KPI targets.
  • Liaise with customers to provide updates on order status and resolve queries.
  • Support Sales Engineers and Coordinators to ensure smooth internal communication.
  • Assist with KPI tracking, reporting, and analysis of quotation/order trends.
  • Ensure compliance with company policies, including HSE and quality standards.
Desired Responsibilities:
  • Contribute to continuous improvement initiatives within the sales department.
  • Support additional duties as reasonably requested by the Product Line Manager.
Qualifications & SkillsEssential Qualifications:
  • Proven administrative experience in a commercial or sales support environment.
  • Proficiency with ERP and CRM systems (or similar business platforms).
  • Strong attention to detail and accuracy in data entry and order processing.
  • Excellent communication and organizational skills.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Desired Qualifications:
  • Previous experience in a technical, sales, or customer service role.
  • Knowledge of sales processes and KPI monitoring.
  • Experience working in the oil & gas, energy, or engineering industry.
Why Join Us?Join our Global Family:We offer an inspiring place to work with great opportunities to develop your skills and the opportunity to work with the brightest minds in the oil and gas industry. You will become part of a professional culture where we work together in teams with other dedicated professionals to achieve common goals.NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. NOV powers the industry that powers the world.About Us: Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

NOV