Personal Injury Claims Handler
Employment Specialists
- Norwich
- £35,000-40,000 per year
- Permanent
- Full-time
- Investigate and resolve high value, complex, and strategically important claims to ensure they are properly reserved and settled at optimum cost
- Establishing how and why events occurred and the legal liabilities which may arise
- Obtain all necessary evidence and relevant documentation
- Correspond with all parties to the case quickly and professionally
- Obtain medical or expert evidence and wage information where appropriate
- Negotiate settlement where appropriate, in accordance with authority limits
- Instruct and control defence solicitors, through to Trial if necessary.
- Ensure that costs are kept to a minimum
- Provide structured feedback on any Personal Injury claim outcome where wider technical benefit is identified
- Act as a Technical Referral point to provide excellent claims handling advice, actively support the enhancement of the technical performance of the wider claims department
- Strong negotiation skills and the ability to effectively challenge where appropriate
- Good understanding of industry procedures, products, and services in the Insurance sector