Group Operations Executive - Polish Speaking

• Coordinate, manage and operate groups once confirmed by working closely with service providers including hotels, coach companies, guides, attractions, restaurants etc;
• Communicate effectively with Polish-speaking partners and clients to address their needs and concerns;
• Book services for confirmed groups and ensure accurate details are entered and kept updated in the EI system;
• Prepare all documents such as vouchers, rooming lists, programs & liaise between your colleagues, customers and suppliers;
• Liaise with Accounts to invoice customers, collect payments & pay supplier purchase invoices in a timely manner;
• Provide on tour support during office hours and part of an emergency service outside of hours;
• Research and develop innovative products and suppliers in both new and existing destinations based on customer profile and requirements;

• Proficiency in English and Polish, both written and spoken.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a proactive approach to problem-solving.
• Previous experience in a travel operations role is a plus.
• Ability to work independently and as part of a team.
• Product knowledge of EU/UK & Comfortable using AI

• Be part of a collaborative, multilingual team passionate about travel.
• Gain exposure to high-impact operations across the UK & Europe.
• Opportunities for career growth and personal development.
• Flexible work environment (but expect a fast pace, especially in peak season).

Travel Trade Recruitment