Part time - Maintenance Administrator
- Newry
- Permanent
- Part-time
- Schedule engineer appointments for both commercial and domestic projects.
- Update customers with attendance dates via phone and email.
- Keep our CRM system (Salesforce) updated with bookings and attendance records.
- Ensure Method Statements and Risk Assessments (RAMs) are prepared and communicated.
- Adhere to and enforce company health and safety policies.
- Maintain accurate records of maintenance activities, inspections, and equipment updates.
- Ensure engineers complete all paperwork promptly and update the CRM accordingly.
- Notify Distribution Network Operators (DNOs) of any equipment changes.
- Work closely with procurement, sales, and project teams to ensure smooth operations.
- Provide feedback and escalate any issues to enhance service efficiency.
- Keep clients informed about maintenance schedules and service updates.
- Escalate unresolved issues to ensure timely resolutions.
- Coordinate with manufacturers on equipment warranties and support ticket