Dutch speaking Customer Service Advisor

Euro London Appointments

  • London
  • £25,000 per year
  • Permanent
  • Full-time
  • 23 days ago
  • Apply easily
Job title: Dutch speaking Customer Service AdvisorSalary: £25,000 per annumLocation: Remote, with 1 day per month in the officeContract: 12 month FTC, full-timeAre you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.Responsibilities:
  • Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat.
  • Provide solutions to customer issues, ensuring satisfaction and timely resolution.
  • Maintain customer records and accurately log interactions.
  • Work collaboratively with team members and management to improve customer experiences.
What We’re Looking For:
  • Fluent in both written and spoken Dutch.
  • Strong communication and problem-solving skills.
  • Prior experience in a customer service role is advantageous.
  • Ability to work independently in a remote setting.
Shift Patterns
  • Week 1: 07:00-15:15
  • Week 2: 09:45-18:00
Benefits:
  • Gym discount
  • Life insurance
  • Ability to work remote
  • Company discount
  • Eye tests
  • Buy/sell 5 days of holiday a year
  • Enhanced maternity/paternity pay
And many more!If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you!If interested, please apply or send your CV directly to t.chau@eurolondon.com

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