Contact Centre Agent

People Solutions Group

  • Birmingham
  • £14.00 per hour
  • Temporary
  • Full-time
  • 1 month ago
  • Apply easily
CONTACT CENTRE AGENTMONDAY - THURSDAY: 08.30 - 17.15FRIDAY: 08.30 - 15.30£12.00 - £14.00 PER HOURPeople Solutions are looking for Telemarketing Agents for our Client in Birmingham.We are looking for candidates interested in a B2B telemarketing role.This is a hybrid model working two days a week in the office, in Central Birmingham, and three days working from home.There is a two-week period of training in the office before the role reverts to a hybrid model.This role is responsible for conducting unscripted telephone appointment making, data cleansing, research and leading generation campaigns throughout the UK and Europe on behalf of Clients.If you can demonstrate a good telephone manner, are a confident and clear communicator and are willing to learn, we would love to hear from you!Benefits
  • Casual Dress
  • International Company
  • Progression
  • Modern office environment
  • Hybrid working available
  • Individual Training Programme
  • Potential to go permanent
  • Early finish on a Friday
Day to Day DutiesCarry out unscripted telephone calls on behalf of Clients
Answer questions about product specifications
Book appointments with relevant prospects
Complete data cleansing activities
Carry out market research into various industries
Provide input into lead generation campaigns of various make ups
Accurately and efficiently enter prospect details into the company databaseEssential SkillsGood telephone manner
Excellent verbal and interpersonal communication
Ability to work to targets: call volumes, conversations and leads
Time management skills
Client liaison and good customer service
Team and self-motivated mentality
Team player
Computer literate, including MS Word, Excel, Outlook and Access
Planning and organisational skillsDesirable ExperiencePrevious Market Research or Contact Centre experience would be desirable.TrainingTraining is provided: two weeks in the office before changing to the hybrid model.ApplyApply today by clicking below.

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