Contact Centre Agent
People Solutions Group
- Birmingham
- £14.00 per hour
- Temporary
- Full-time
- Casual Dress
- International Company
- Progression
- Modern office environment
- Hybrid working available
- Individual Training Programme
- Potential to go permanent
- Early finish on a Friday
Answer questions about product specifications
Book appointments with relevant prospects
Complete data cleansing activities
Carry out market research into various industries
Provide input into lead generation campaigns of various make ups
Accurately and efficiently enter prospect details into the company databaseEssential SkillsGood telephone manner
Excellent verbal and interpersonal communication
Ability to work to targets: call volumes, conversations and leads
Time management skills
Client liaison and good customer service
Team and self-motivated mentality
Team player
Computer literate, including MS Word, Excel, Outlook and Access
Planning and organisational skillsDesirable ExperiencePrevious Market Research or Contact Centre experience would be desirable.TrainingTraining is provided: two weeks in the office before changing to the hybrid model.ApplyApply today by clicking below.
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