Envirogen Group UK Limited is currently seeking a dedicated and knowledgeable individual to join our team as a Technical Support Engineer. As a global leader in water and wastewater treatment solutions, Envirogen is committed to delivering exceptional customer service and support.As a Technical Support Engineer, you will play a crucial role in providing technical assistance and troubleshooting support to our customers and internal teams. Your main responsibilities will include remotely diagnosing and resolving technical issues, coordinating field service visits, and providing training and documentation to end-users. You will also collaborate with cross-functional teams to achieve customer satisfaction and continuous improvement.The ideal candidate for this position will have previous experience in a technical support role, preferably in the water and wastewater treatment industry. Strong problem-solving and communication skills are essential, as well as the ability to work independently and prioritize tasks effectively. Additionally, a customer-focused mindset and the ability to build strong relationships with clients are crucial for success in this role.If you are passionate about providing exceptional technical support and possess the required expertise, we would love to hear from you. Join the Envirogen team and help us deliver innovative solutions that drive sustainability and create a positive impact on the environment.Requirements
Previous experience in a technical support role, preferably in the water and wastewater treatment industry.
Strong problem-solving and communication skills.
Ability to work independently and prioritize tasks effectively.
Customer-focused mindset and ability to build strong relationships with clients.
BenefitsSupportive and collaborative cultureOpportunity for development and career progressionPrivate healthcarePurchase extra annual leave