Regional Major Loss Property Claims Manager (Part-Time, Job-Share, Full-Time)
Zurich
- Glasgow
- Permanent
- Full-time
£300k in Scotland and Northern Ireland. You'll ensure consistent delivery of the Claims Commitment to our internal stakeholders, Customers and Brokers. In addition to handling a portfolio of claims, you'll provide technical development to the wider Property line of business and establish an external profile through written publications or event attendance.Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need.What will you be doing?
- Ensure delivery of the Claims Commitment.
- Motivate, coach, and develop team members.
- Contribute to a positive and supportive team culture.
- Review and resolve own claims within technical limits, referring to senior UK, EMEA and Global stakeholders as required.
- Managing Claims and Non-Claims stakeholders including, but not limited to, Underwriting, Actuarial, Finance and Risk Engineering.
- Develop sustainable relationships with key Brokers and Customers and support business acquisition and retention.
- Develop effective relationships with service providers i.e., panel law firms and loss adjusters.
- Develop a strong market presence through external publications or speaking at events.
- Identify and embrace technological and sustainable solutions that enhance the claims journey.
- Significant experience of handling Property losses, ideally
- Experience of coaching others
- A team player with strong positive contribution at meetings
- Evidence of market presence and network
- Good knowledge of Property policies, products, and services
- Ability to be Commercial and Customer focused
- Competent with IT
- An effective negotiator and influencer
- Comfortable with ambiguity and managing change
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Income Protection.
- Life cover - four times your salary.
- 25 days holiday a year plus bank holidays.
- You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
- The option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks' full pay for maternity, paternity and adoption leave.
- Access to Private medical insurance.
- Virtual GP appointments.
- Discounted gym membership.
- Free flu jab.
- Access to a wealth of support from our wellbeing partners.
- Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5˚C' pledge.
- Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.