Contract Administrator
- London
- Permanent
- Full-time
- Operation of bespoke computer added facilities management system JobLogic and bespoke accounts system Accounts IQ.
- Review and approval of Supplier and Subcontractor invoices
- Complete weekly timesheet routine
- Assist Service Desk co-ordinators with the review of completed daywork tickets and collate information packs for invoicing
- Discuss subcontractor/supplier queries and resolve as necessary
- Review un-invoiced daywork report and action
- Assist Service Desk co-ordinators with obtaining Purchase Orders for completed works.
- Review WIP report and un-invoiced daywork report for the monthly Operations meeting.
- Operations of BSM bespoke CAFM system Job Logic
- Daily review of completed Daywork/reactive and PPM reports and action accordingly
- Liaise with Contract teams to arrange attendance to reactive callouts
- Operation of BSM account package (Accounts IQ) for raising and issuing Subcontract/Supplier purchase orders
- Communication with customers for arrangement of site access and provide job updates
- Completion of jobs, compiling documentation for Job packs in prep for invoicing
- Uploading documentation and provide job updates on customer portals
- Booking of subcontracted PPM tasks and obtaining related reports/certificates for uploading to CAFM system and customer portals
- Provide helpdesk administration, answering telephone calls and action accordingly
- Respond to BSM Admin email to agreed rota actioning all requests/tasks
- Triage incoming calls and enquiries and action accordingly
- Operation of BSM CAFM System for Rasing Daywork tickets in preparation for issuing to the Service Desk
- Obtaining detailed job information in preparation for issuing to the Service Desk
- Communicating with customer to Acknowledge receipt of jobs and provide initial updates.