Workshop Controller
Volkswagen
- Lancaster
- £35,000-40,000 per year
- Permanent
- Full-time
- To ensure efficient workshop use of materials, equipment and labour resources.
- To ensure service and repairs are carried out to the highest quality standards, achieving total customer satisfaction.
- To actively retain all available business by consulting and co-operating with reception staff, and service manager.
- To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times
- Organise the workshop by controlling job start and finishing times and to be aware of the status of each job at all times
- Ensure the Workshop tools and equipment are in good working order
- Responsible for the security of the building
- Ensure all job cards are completed correctly and be ultimately responsible for shop floor discipline
- To liaise with all Technicians and the Manager in respect of any quality / training issues
- Salary is Dependent on Experience
- Monthly performance-based bonus
- 23 days holiday plus bank holidays, pro rata. Increasing every 5 continuous years of service
- Work Place Pension after 3 months
- Friendly atmosphere
- Professional development
- Uniform provided
- Car Benefit Scheme available after 6 months and meets criteria
- Employee of the month reward scheme
- Regular Competitions
- Length of Service recognition events