Facilities Manager
Retirement Villages Group
- Chester
- Permanent
- Full-time
- Manage all aspects of facilities maintenance, including building systems, grounds, equipment, and utilities.
- Leads the implementation and evaluation of Village grounds, maintenance, housekeeping, laundry and wider environmental services
- Communicates to village management and functional teams effectively the actions needed to implement RV’s Estates and Health and Safety strategy within the village
- Supervise and coordinate the work of maintenance staff and external contractors. Organising and coordinating people and operations, planning rotas and cover to meet wage budget.
- Identifies and manages the maintenance and housekeeping needs of village residents, finding out their needs/issues/concerns and developing the skills of the team to anticipate and delight
- Conduct regular inspections to identify maintenance needs and ensure compliance with safety regulations.
- Respond promptly to resident maintenance requests and inquiries, providing excellent customer service.
- Manage facility budgets, control costs, and ensure efficient use of resources.
- Develop and maintain relationships with vendors and suppliers to ensure timely delivery of services and materials.
- Implement sustainability initiatives to promote energy efficiency and environmental responsibility.
- Collaborate with other departments to support community events and activities.
- Provides feedback from residents and customers to the management team, informing the development and improvement of attractive additional services that will sell well.
- Proven experience in facilities management, preferably in a senior role.
- Strong knowledge of building systems, codes, and regulations.
- Secures and deploys resources effectively and efficiently
- Builds strong Resident and customer relationships and delivers customer-centric solutions
- Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
- Interprets and applies key financial indicators to make better business decisions
- Excellent leadership and interpersonal skills.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Commitment to providing exceptional service to residents and stakeholders.
- Pro-rota holidays plus bank holidays off
- Full sick pay after you have been with the company 3 months
- Medicare, after 3 months
- Birthday Leave
- Pension Scheme
- Life Assurance
- Discounted Gift Cards