Account Development Manager
- London
- Permanent
- Full-time
You will manage and accelerate revenue contribution from a portfolio of clients across the UK&I region. You will have a passion for sales, identifying incremental revenue opportunities and maximize revenue through exceptional customer management, product knowledge, and sales tactics, aiming to achieve or surpass revenue and margin targets.
You will be professional, credible, confident, and enthusiastic with a proven track record of meeting targets and delivering success both in business development and account management. You will need to be excellent at negotiation and finding ways in a cluttered marketplace to drive market share, influencing clients at all levels of the organization.
You will have a proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and an ability to analyse and interpret data to drive sales.
Key Responsibilities
Close monitoring and daily interaction with key accounts clients.Daily analysis using BICreate sales opportunities through a daily analysis of client search behaviour and patterns.Create and manage strong Sales Pipeline.Create and implement a monthly plan in collaboration with the contracting team.Achieve company and personal targetsTraining clients on our online hotel/transfers/services platform. Either via POS or via XML.Develop contacts within Accounts assigned to youRepresent the company at key trade shows as requiredTravelling to meet new/existing clients as requiredKeep the CRM system updated and accurateLiaise with Marketing team, agree on activity through the yearKnow the planning cycles for all your markets, providing the right products and prices within client deadlines.Become familiar and keep up to date with each destination we offer, what are the new products available, our key hotels, our strengths and challenges in each marketBecome familiar and keep up to date with the assigned markets, who are the key players within the various segments, who are our competitors, what is new in terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our businessWork closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds businessAct as brand ambassador for Webbeds and drive the importance of us as a key hotel and services supplier by increasing market share relative to competitorThe skills we would love to see in your suitcase!
Strong social skills with external and internal stakeholders ( at all levels )Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisionsAbility to prioritize workload managing multiple projects with new and existing partnersSolution-based approach to sales with a solid understanding of distribution channelsStrong commercial instinct and entrepreneurial drive combined with the ability to think creatively and take initiative to execute effectivelyAbility to travelExceptional verbal and written communication skills and comfort working with partner contacts at every levelAbility to make decisions and to work on own initiative and in a teamExperienced and with a proven record in sales within travel industry preferably in a similar roleA solid working knowledge of Microsoft applications and the internetStrong knowledge of the competitive setLocal language for market assigned required.Strong contacts with tour operators, travel agents, consortia etc