
Support Coordinator
- Guildford, Surrey
- Permanent
- Full-time
- Meeting with customers to create support plans and determine their support needs. (Our customers are Single Homeless Men with complex needs)
- Supporting customers with daily living activities such as preparing meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
- Facilitating property maintenance and Health and Safety checks.
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and working as a team to accomplish Customers goals.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- We are as flexible as we can be to support our colleagues. Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- We work on a rota basis, Monday to Sunday between the hours of 7am & 7pm. This includes Bank Holidays and Christmas.
- You must be able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
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