Technical Support Intern - German Speaking (f/m/d)
Awin
- London
- Training
- Full-time
- Acting as the 'middle-person' when providing technical guidance to clients and their developers
- Debugging the client tracking tag implementations for errors and provide feedback on possible solutions
- Contributing to the monthly Integration Team targets, which are incentivised on over-performance
- Review fellow team members' work for the purpose of technical sign-off
- Identifying technical issues/bugs with the platform and escalating as appropriate
- Administration of a knowledge base used internally and externally
- Provide high level training to internal colleagues
- Testing of new developments and features
- Fluent German and English language skills (B2+)
- Possess strong communication (both verbal and written), and customer service skills, and exchange information with others clearly and concisely
- Ability to understand web languages such as basic HTML, SQL, ActionScript and JavaScript
- Strives to continually improve productivity and quality of work produced
- Self-motivated and a self-starter
- Understands the importance of processes and procedures and the application of these
- Ability to meet attendance standards and ability to establish and maintain effective working relationships with managers and employees, along with working with external suppliers
- Ability to work in a fast-paced and dynamic environment
- Ability to work harmoniously and effectively as part of a work team
- Knowledge on writing MySQL queries is highly desirable
- Experience of working in a customer service role
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations.??
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
- Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.