Hospitality/ Events Assistant

BaxterStorey

  • United Kingdom
  • Permanent
  • Full-time
  • 13 days ago
Company DescriptionThe Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions.Find out more about us atJob DescriptionHospitality/ Events AssistantWe are looking for an enthusiastic and flexible individual to join our team.This exciting role offers the opportunity to work a variety of hours each week, depending on business needs.ROLE PURPOSE:To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.KEY ACCOUNTABILITIES:General:
  • To work within Benugo policies and procedures at all times
  • To support Benugo vision around People, Product, Customers and Profitability
  • To engage with the team in a collaborative and constructive manner
  • To demonstrate a commitment to customer service excellence and deliver against Benugo service standard
Role Specific:
  • Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
  • Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements
  • Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
  • Laying up tables to standard both quickly and efficiently
  • Serving food and drinks to guests in the correct style
  • Enthusiastically and politely interact with guests as appropriate
  • To be polite, courteous and well presented at all times
  • Proactively resolve issues/complaints and involve Event Supervisor or Manager as needed
  • Maintain a high standard of cleanliness, in line with Food Safety procedures
  • Work well within the team, assisting with other duties and responsibilities as and when required
  • To undertake staff training as and when necessary
Additional InformationBenugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Hapi app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!

BaxterStorey