
Systems Integration Specialist
- Salford
- Permanent
- Full-time
- Ensuring the group can meet its corporative objectives through the provision of innovative solution, focusing on data, system usage, training and effective reporting.
- Focus on optimisation of CASH4Windows across all Fire Division Businesses.
- Focus on training of employees on CASH4Windows across all Fire Division Businesses.
- Assist the Application Development Team, rolling out, training of new systems, processes and reports.
- Writing clear and comprehensive documentation for processes, reports, systems, functions, etc to support and deliver new systems / technologies, and to support training initiatives
- Prepare, review and execute mass uploads and changes of data
- Identify data issues and work with stakeholders to resolve inaccuracies.
- Extraction and presentation of data from the Group's core business systems and analysis of the data to support revised business practices.
- Cleansing of such data to ensure accurate reporting across the business.
- Provide technical support, training and problem analysis for the Group's core business systems, both office and field based.
- Support users across the Group with the implementation of new information systems.
- Support business users in developing detailed training plans and conduct training sessions to improve the usage of the IT systems.
- Communicate information systems plans to business users, encouraging end ownership and adoption of these systems.
- Identify areas of opportunity to reduce paper usage within the business and improve overall productivity.
- Be a visible leader of the Integration, Alignment and Commercial Team
- Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary
- Be a Subject Matter Expert in the business
- Always providing competent support and expert advice to stakeholders across the organisation
- Work with any external third party to help accelerate our drive to deliver consistent and high-quality customer service
- Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern
- Manage the quality of project documentation, ensuring all project products are produced to the high standards expected by the programme
- Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded
- Personality - Energy, Drive and Enthusiasm to succeed.
- Excellent working knowledge of CASH4Windows.
- Knowledge of other CRM packages and accountancy software, for example Sage, Xero, Quick Books
- Experience in Excel and Office solutions to deliver reporting requirements.
- Advanced Excel Skills and good general Microsoft Office skills.
- A good eye for detail, and attention to detail when performing data analysis.
- Excellent documentation skills, both IT and business process documentation.
- Excellent training skills with the ability to create, design and deliver multi-user classroom sessions.
- Experience of supporting users within a Microsoft Technology environment.
- Clear and confident communicator, effective team player, with the ability to work with end users of varying IT abilities.
- Ability to write queries in SQL, build refreshable and automate reports.
- Review and build functions in databases
- Knowledge and ability to write in Python, not essential, but desirable
- Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information.
- Knowledge of CASH4Windows and/or Sage desirable but not absolute.
- Proven track record for improving process efficiencies and solving problems.
- Strong leadership skills with an ability to motivate direct reports.
- Excellent communication skills both written and verbal, and internal personal skills.
- Able to manage time and work under pressure to tight deadlines
- Able to manage the demands of numerous tasks
- Able to work on own initiative and within a team environment aligned to our company strategy
- Respectful to others, customers colleagues, Managers & Directors alike.
- A full driving licence is essential as there is a requirement to travel to other group locations.
- Competitive Base Salary - Reflective of experience and industry standards
- Company Vehicle or Allowance - Tailored to your preference and location
- Royal London Pension Scheme - Helping you plan for a secure future
- Life Assurance - 4x your annual salary for peace of mind
- Generous Holiday Allowance - Paid annual leave plus bank holidays
- Unlimited Referral Bonuses - Earn up to £1,000 per successful hire through our referral scheme
- Mental Health & Wellbeing Support - Access to professional resources to support your wellbeing
- Employee Recognition Programme - Celebrating outstanding contributions across the team
- Career Development - Ongoing training, support, and progression opportunities
- Free On-Site Parking - Safe and convenient access to your workplace
- On-Site Gym Access - Stay active with complimentary use of our fully equipped gym
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