
Fitness Manager - Fantastic Leisure Brand
- London
- £31,100 per year
- Permanent
- Full-time
- Oversee gym floor operations, fitness programmes, classes, and holiday activities.
- Deliver exceptional customer service while meeting KPIs for revenue, participation, and retention.
- Develop and evolve group exercise, junior gym, and fitness induction offerings.
- Lead a team through recruitment, training, performance reviews, and ongoing development.
- Ensure all health & safety, compliance, and building management protocols are met.
- Take ownership of departmental budgeting, payroll, and stock control.
- Act as a Duty Manager during your shift, maintaining operational excellence.
- Supervisory experience in leisure, fitness, or hospitality environments.
- Background as a Fitness Instructor, Personal Trainer, or Group Exercise Leader.
- Proven ability to manage staff performance, handle customer feedback, and lead by example.
- Strong understanding of H&S, safeguarding, and compliance.
- Financially astute with experience managing budgets and achieving commercial targets.
- Organised, engaging, and results-driven with great people skills.
- Level 2 Fitness Qualification (minimum)
- First Aid at Work Certificate
- National Pool Lifeguard Qualification (NPLQ)
- Level 3 Fitness Qualification or higher